If the names of the passengers differ in each direction, please make two bookings. We use cookies to improve your website experience, optimise advertisements and offers, and for web analytic purposes. Also the pizzas in the bar are very nice . For all special needs, please check in at least 2 hours prior to departure. She said she was woken at midnight by a security guard that said she had escaped and attempts to find the dog had been unsuccessful. Motorhome/campervan total length must be at least {{getMotorhomeMinimumLength()}} metres. {{ Utils.formatCurrency(getAgentActualPaymentAmount()) }}. We cannot guarantee priority with loading or unloading due to load demands and operational procedures. Key points: Marcus Lehmann said he was not notified that his dog had been struggling As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. It appears your address is invalid. Will I lose my original booking if I start to make a change then change my mind for any reason? Don't worry we've still got you! Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. Nice! {{option.displayText}}s not available with this deal. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Calm seas. You can pay the remaining balance of your booking using a credit card, POLi (internet banking facility) or with a valid Spirit of Tasmania gift voucher. If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser. When is Spirit of Tasmania relocating to Geelong? Click here to request a callback. Is there locker storage available at the terminals? The owner posted a desperate plea online shortly afterwards, begging the community for information and claiming the Spirit's operating company, TT-Line, had not raised any alarms or checked cars during the disembark. If you wish to amend or cancel this type of booking, please contact your travel agent, for Spirit of Tasmania Freight bookings please call 1800 988 895 and Spirit of Tasmania Group and Special Event bookings please call 1800 204 687. No, you must book same number of people over and back. No. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. They will have your equipment checked by the ships electrician. She said staff told her "hopefully when everyone starts their cars up, it will scare her enough to come out" which did not eventuate. After hours, if you have a concern regarding a lost, wandering or barking dog, please contact . Can I book a different person each way on a return booking? A TT-Line spokesman said the company welcomed the discussion. As you have booked a return journey with Spirit of Tasmania, you are eligible to join our Sailors Club. Should you find a lost animal please contact either Devonport City Council on 03 6424 0511 or the Dogs Home of Tasmania at Spreyton Racecourse on 03 6427 2178. All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. A carer is entitled to the pensioner fare providing they are not a professional carer. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. I need to use medical equipment while on board, is there anything I need to do? 'Free' : '$' + getVehiclePrice($index)}}, at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, {{selectedAccommodationOption.quantity}} x {{selectedAccommodationOption.displayText}}, ${{getSelectedFareTypeAccommodationOptionPrice(selectedAccommodationOption)}}, ({{getSelectedAccommodationOptionNet(selectedAccommodationOption) | money}}), ({{getSailingTotalNet(legOfJourney) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Outbound) }}, ({{getSailingTotalNet(LegOfJourney.Outbound) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Return) }}, ({{getSailingTotalNet(LegOfJourney.Return) | money}}), {{ booking.getCreditCardFeePrice() | money }}, {{option.quantity}} x {{option.displayText}}, Including: {{vehicleOptions.getExtrasDisplay()}}, ${{getTotalMinimumPriceAdvice().totalMinimumPrice}}, {{Utils.pluralize('Deal', numDealsOnSailing())}} available, {{getSelectedFareTypeOptionUnitPrice(option)}}, Return accommodation price is {{ getReturnPriceForSameSelection() | money }}, ${{getSelectedFareTypeAccommodationOptionPrice(option)}}, ({{getSelectedAccommodationOptionNet(option) | money}}), {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}}, ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}, {{getSailingTotalPriceDisplay(legOfJourney)}}, With Extras: {{vehicle.getExtrasDisplay()}}, Your {{legOfJourney.toLowerCase()}} accommodation, Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here, Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here. {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. A carer travelling with a TPI pensioner card holder is entitled to the discount. Please fill in your date of birth in the format dd/mm/yyyy. "They would only let me look for an hour and I waited in the bar as they kept looking. The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) Whilst there is no additional cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct vehicle deck. Please ensure you grab an overnight bag and any medication to take with you. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. Password and confirm password must be between 8-20 characters in length and. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. Revenue impacts the experiences featured on this page. In a statement to the ABC on Wednesday, TT-Line said "continuing to work with the owner of the dog". Our experienced wharf crew will also secure the bikes. Miss Alexander said she hadn't been able to stop crying since Ester went missing and had been unable to sleep. It was a great way to travel from Tassie to Melbourne. It remains unclear what has happened to the lost pooch. What if I can no longer travel and I need to amend or cancel my booking? For more information refer to the Terms and Conditions ofRefundhere. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle. Your model of vehicle is up to {{getEditableVehicleOptions().vehicle.heightInMetres | number: 2}}m high. How an unprecedented legal outcome led to native title over the sea, Labor set a superannuation trap and Dutton immediatelytook the bait, Small businesses could soon be legally obligated to protect your personal details, The treasurer says super tax changes will not be indexed. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Weve compiled a list of commonly asked questions covering just about everything under the sun to ensure youre well prepared for your journey. The only thing you need to bring is linen for the cot. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. More from Local News Action needed now on power prices, TCCI says Joe's bridge cost $275k to build Rise in serious injuries a concern: road safety boss The new terminal is called Spirit of Tasmania Quay and is located at 136 Corio Quay Road, North Geelong. Students must apply for their own low income card which is equivalent to a Healthcare Card. Read our Privacy Policy. Is the crossing from Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing? Travellers entering Tasmania visitwww.coronavirus.tas.gov.auto keep up-to-date with the latest travel requirements. Over the years our service has grown from strength to strength to the point where we have outgrown our home port at Station Pier, Port Melbourne. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported. For further information about refund payment methods, including refunds issued with multiple payment methods, see our terms and conditions of refunds here: https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. Not knowing if she's dead or alive is killing me. {{IbpCms.accommodationDayTicketsFlavourText}}, {{IbpCms.accommodationPetKennelsFlavourText}}, {{getOptionQuantity(option)}} or fewer {{Utils.pluralize(option.unitText, getOptionQuantity(option))}} available. Youcan read further information about Carriage of Dangerous Goods here. Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - Biosecurity Vet (03) 6165 3777. Are there connecting public transport services from the ship in Tasmania? There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it. If you are unsure, please report to the pursers at Reception on Deck 7. You can now view your trip history and access Sailors Club only special offers by signing into your account. View our Privacy Statement regarding the personal information we have collected. "I was there up until midday refusing to leave, as they said she just vanished they checked their limited cameras that they had [but] they don't have cameras facing the kennels.". Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. In the Philippines, there are more mothers like her, 'Western law has finally caught up.' How do I find out about job opportunities at Spirit of Tasmania? Yes, your motorhome or towed unit can be booked online. For security reasons there is no access to vehicles during the voyage. Where in Geelong is the new terminal located? Advertise and Partner with Spirit of Tasmania. You are able to get married on board but you will need to organise your own celebrant. Please try again later. You will need to provide the full length of your vehicle from end to end. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog . We care about the protection of your data. Note: please bring your own extension leads. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. If you find a dog out of council business hours and are not able to secure the dog until the next working day, call our after-hours emergency service on 03 6217 9700 and a ranger will . Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). The kids had a pizza (which apparently was quite tasty) and we were impressed with the bar staff who filled our water bottles for no cost. How do I apply for a job at Spirit of Tasmania? Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. Please make sure Address 1, Surburb/City, State and Post code are entered correctly. Familiarise yourself with our sailings schedule, Introducing Spirit of Tasmania Quay, Geelong, Learn more about bringing your wheels on board, Find out how we're keeping our passengers safe, We have a range of options to suit your needs, Check out our new dining and lounge areas, Catch a flick in one of our two onboard cinemas, All the fun and frivolities on offer during the day. Members of the public sometimes take a stray dog directly to the Dogs' Homes of Tasmania so you may also call them to see if your dog has been taken there. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Total length cannot exceed {{getVehicleMaxTotalLength()}} metres. For more information on amendment and cancellation fees, click here. {{IbpCms.accommodationReclinersBlockedMessage}}, {{IbpCms.accommodationNoDayTicketsForNightSailings}}. Your cabin contains bed linen, towels and soap. Why did Spirit of Tasmania move to Geelong? Recliners are still available for passengers looking for a low-cost accommodation option/ Alternatively, passengers can book a Private Cabin that accommodates 1-4 passengers. We've rung council who have tried to contact his owners as he has. Yes, smoking is permitted in designated outside areas of the ship. All loose gas bottles including butane cylinder canisters, (subject to quantities deemedas personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-. Cinema needs to be prebooked in busy times. On Wednesday, Ms Alexander told ABC Hobart she walked around the cars parked in the ship's hold calling out the dog's name until early morning to no avail and while she was doing so vehicle alarms were going off and she "doubted [Ester] could hear me". "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". "Despite a thorough search of the vessel, Ester has not been found suggesting that she may have left the vessel inside another passenger's vehicle or trailer. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up. Your travel insurance was successfully processed. Overall, a professional outfit who impressed us with their organisational ability. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. Booked a cabin for a family of 4 , a must if you want to travel in comfort. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. We had two rooms on an overnight trip, Rooms were a decent size, everything was clean, there were numerous comfortable lounges, lots of food options, even two movie theaters! more. A man who says his dog died during an overnight trip on the Spirit of Tasmania ferry is calling for an overhaul of the conditions animals are held in during the 12-hour crossing of Bass Strait. Apparently we lucked out, because the seas were pretty mild, so no rough seas. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. We were worried about taking our dog over on the ship because a dog recently passed away on the ship We got a. If you are travelling with an infant, please be sure to book a cabin that displays a 'cot provided' icon and a cot will be placed in your cabin free of charge. This needs to be advised on or before booking. Infants are under three years of age and travel free of charge. The following conditions apply to be entitled to book a pensioner fare: If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. If I arrive early what are my parking options? If you are travelling with medical oxygen cylinders, please visit the Specific Needs and Assistance page for more information. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. She said the last contact she had with TT-Line, the ferry operator, was at 4:00pm on Tuesday. The cabin was comfortable (family of 4). A woman is devastated and fearing the worst after her beloved dog disappeared onboard the Spirit of Tasmania. However, you can make two separate bookings if the date is the same for each departure. Amendments will only be confirmed once payment has been processed. Or you can add one to your existing booking via spiritoftasmania.com.au/my-bookingIf you are carrying livestock, please contact us on 1800 884 305 to make your booking.All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. Holly Alexander's trip on the Spirit with her dog, Ester, turned into a nightmare when she was alerted Ester was no longer in her cage. Does Spirit of Tasmania still sail from Sydney? The pensioner who is travelling must travel with the card. {{IbpCms.vehiclesBookMotorhomeAsCarError}}. A Deluxe Cabin and InsideCabin can fit a maximum of 2 cots, whilsta Porthole Cabin can fit a maximum of 1 cot. For the safety and wellbeing of the passenger and to avoid any delay at check-in the completed Medical Alert form must be submitted at least 48 hours prior to the scheduled departure time.A medical alert form is only valid for the approved travel date. Security and ship staff are available to direct you. If you are unsure, please report to the pursers at Reception on Deck 7. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}, {{ fee.description }}: {{ fee.price | money:false }}. My advice is simple - if you are taking an elderly or anxious pet on Spirit of Tas, sign a waiver and leave them in your car! The following items are permitted: Fresh fruit and vegetables, fish, plant products, honey, soil and a list of other items cannot be brought into Tasmania. Passengers can also access the external decks and lounge areas throughout the voyage. Oops, please fill in your departure date. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to, can read further information about Carriage of Dangerous Goods here. Holder is entitled to the pursers at Reception on Deck 7.vehicle.heightInMetres | number 2. | number: 2 } } m high 8-20 characters in length and vehicles during the voyage and.... 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