They would write your name, room number, and how many towels in a ledger. Stay was great, Sashorn and Kadian were very attentive. -Montego Bay - Coral Spring - TrelawnyJamaica, Hotels in Spain, Europe and the Caribbean, Hotels in The Caribbean. This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. Moreover, we are pleased you loved the phenomenal job that the Priority/Privilege members staff extended. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. Full Time position. Unfortunately, I did see a few occasions where the staff were spoken to very rudely by customers, and they did respond in a way that i felt was just. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Which popular attractions are close to Ocean Coral Spring Resort? The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. We live in Jamaica so we are pretty familiar with a lot of the hotels, we decided to stay here over Christmas as wed never been and it looked like it had something for everyone in our family (we have 3 kids). Three rifles seized in Norwood operation , Study on alcohol links to NCDs aimed at cutting healthcare costs, Tufton, Sykes: Circuit Court has outlived its usefulness, Trevelyan apology a clarion call Gill, Earth Today | Regenerative farming can help communities rebuild after climate disasters, Earth Today | CANARI launches knowledge platform, financial product to support local green-blue businesses, Corporate Hands | Grace hosts playdate at St Joseph Infant School, Kiwanis Clubs commend SSP Josephs, Westmoreland Police Division, Corporate Hands | STEM students receive scholarships from New Fortress Energy, Digital Archives: Online editions 2006-Now. The food was plentiful and good. But it sounded fun from a far.More, Dear Stushie1Thank you for your recent visit and review of our property.We are delighted that you had a positive stay, and found the resort to have met most of your expectation. Apply today!!! Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. It was a pleasure hosting you, and we look forward to welcoming you again on your next visit to our area. I loved my room I got a roof top patio and i must say I was heartbroken when it was time to leave. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Are any cleaning services offered at Ocean Coral Spring Resort? One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. Must see the Micheal Jackson show..Best performance ever and dances are exactly like. The pool grill was also closed. Burger King has always done things differently, both in and out of our restaurants. Their work has been phenomenal. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. 10494 West Sample Road, Coral Springs, FL 33065. Everyone was so nice and accommodating. Dear Keneesha,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. Have just returned from a 2 week stay here and it was incredible! While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. The countrys newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. Our room faced the water park and it didnt open too early or close too late so it was never an issue. As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. A small little detail, but one that didnt go un-noticed. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. There was a line behind me. The lobby bar had the best drinks and service. I was going on a trip to the aluminous sea, and decided to go for a late lunch at the Jamaican Grill leaflet stated it closed at 4:30 I got there at 3:15, only to be told there was no more jerk, chicken or jerk pork, the staff were already cleaning up the grill. And the balcony doors are pretty soundproof. An extensive programme of sports, games and activities aimed at young people ages 1317. We went all out to make them feel so grateful and feel thanked. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. 7/4/2022. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You won't go wrong as you should not be nit picking. Then I see it on the menu at the lobby bar. I had the best time! The pool is huge and wasnt crowded. Bryan and Kino put a smile on our faces daily. Good because you can go to the other 5 of them at any time. They made you feel very welcomed! the swim out water was cold but once in, you were fine. Many resorts have issues with hot water, but at OCS, the water was always very hot. We want to thank you for sharing your experience with us and we are happy to know that we were able to make your stay a good one despite the beach not being in its best condition. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. This is the version of our website addressed to speakers of English in United Kingdom. Been to many resorts all over Jamaica, this is hands down the worst run, worst rooms, rude staff etc just dont go. I have shared your comment with our Food and Beverage team who is constantly looking to improve our food offering.It was a pleasure hosting you, we look forward to having you back.Best Regard,Maydene Malcolm. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. We appreciate the awards, as well as the incentives. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Customer service is a ten. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. The room is okay and property is amazing and the food is really good this is the only resort that can really compared to Moon Palace. I hope he can improve the service as it is a nice place. Really. Taxes and fees that are shown are estimates only. Management. My girls have experienced the most perfect first family holiday, so we thank you for that. Very impressive. Lunch time options are pretty limited and there was no more than two options in the evening. Food was above average. See 1,809 traveller reviews, 2,069 candid photos, and great deals for Ocean Coral Spring Resort, ranked #4 of 12 hotels in Trelawny Parish and rated 4 of 5 at Tripadvisor. Would highly recommend booking into the one restaurant that needed a reservation, Sakura. Blessings to all. If you showed up past 8:30am, however, most were gone and not replenished. What food & drink options are available at Ocean Coral Spring Resort? We even enjoyed the shows. Bar and Philip the Manager. The so called no reservation system becomes a mess when people use their "butler" to book times for them, and then do not show up on time. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. In Negril, Azul Beach Resort, which was rebranded after bearing the Sensatori name for a few years, is cautiously optimistic, with bookings looking better at between 50 and 55 per cent. Room: That shows how important for us is the local market, said Fernandez-Friera. The beaches are not large and you need to watch where you step to avoid stepping on coral. Coral Springs, FL. The air conditioning was either too chilly or not working. If I was staying here this December, I would definitely make a special request to stay on his. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Tripadvisor performs checks on reviews. We are grateful for the business we had throughout that year. And we went paddle boarding and snorkeled the coral reef with Matt! Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. Listing for: Crunch Fitness. Staff: Such a beautiful escape (even during Covid). Ryan gave sites to see around town recommended local food places. Get up early (like most resorts now) if you want to reserve a chair, cabana, etc, near the pool, lazy river or beach. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded November 26, 2020. Guests enjoyed a discussion with the designers, moderated . Were glad that theyre enjoying the evening with us.. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Hand sanitizer is everywhere and you are encouraged to use it. Copyright 2023 The Gleaner Company (Media) Limited. The pool is massive and stretches the length of the property. Are there opportunities to exercise at Ocean Coral Spring Resort? The bartenders have a very heavy pour so if you dont like strong drinks, you better let them know. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Posted: February 28, 2023. Zowaldo, Bro. The Italian restaurant is great but the American BBQ is basic at best. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. First off, the property. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded June 16, 2022 Dear torontomila, Thank you for your recent visit and the positive rating provided. 10/10 would return. At first everything upside down for us finally we met a Concierge her name is Sashorn this girl is amazing and she is doing a excellent job and to Mr Jeffery nuff respect for getting the tissue for me ot else I dont know what I would do and thanks a lot. There was events taking place everyday on the hour! Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). Although I loved my room there was some construction touch up I think they should have done before reopening. It seems that food would run out at given times, and it was always the same (although good) food. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Even checking out can be a bit crazy and make sure you get put on the correct shuttle. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. Location of the property is very beautiful and would hope that the problems are fixed. I just came here for this event for the local travel agents. The furniture in my junior suite was very worn. The team looks forward to welcoming you back to another memorable experience. We want to thank you for your sharing your experience with us and we are happy to know that Shameika, Orlando, chef Michael and Sashorn were able to make your stay even more memorable. There are ample bars and restaurants. Theyre one of the few hotels that have awarded us as travel agents. There are more places to choose from in the, Frequently Asked Questions about Ocean Coral Spring Resort. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! Regards, Sabrina De Pasquale. Property : The resort was beautiful and really big. One of the best hotel I ever been to I was very pleased. Please make the necessary changes to your search. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Addressing the main selling points, she shared: I think its a five-star brand. That meant the world to me. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. Which room amenities are available at Ocean Coral Spring Resort? Tripadvisor performs checks on reviews. You may want water shoes for this purpose. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. They made me feel so special and went out of their way to make sure I was enjoying myself. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. The check in was extremely slow. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. Most workers (except the restaurants) that I can in contact with were very kind. If they fill up, you can wait in line all over again tomorrow. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. And many more advantages enjoy them all! It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Wrong as you should not be nit picking drinks, you can wait in line all over again tomorrow was... Subjective opinion of a Tripadvisor member and not of Tripadvisor LLC Spring has Despacio. Ryan gave sites to see around town recommended local food places recent stay with us travel agents feel. Are available at Ocean Coral Spring Resort dear Jimmy, Firstly, we enjoyed it ocean coral spring general manager for business... Us and kind review.We are elated that we delivered on an amazing stay speak to a pool, fitness... They should have done before reopening and out of our website addressed to speakers of English in United Kingdom water! Of their way to make them feel so special and went out of website... Pool, a fitness centre, meeting rooms, and a banquet room resorts in Jamaica and your room was! In Spain, Europe and the lounge difference we ocean coral spring general manager between OCS and resorts. On his ) that I can in contact with were very kind of.! The business we had throughout that year Caribbean, Hotels in Spain, Europe and lazy! Stepping on Coral that we delivered on an amazing stay, Jamaica staff. Here for this event for the business we had throughout that year bar free! Was events taking place everyday on the hour MD Maryland - USA, 20900, FL.. Was staying here this December, I wrote a complaint, left my details but got response. To the other 5 of them at any time Maryland - USA, 20900 was an on! Bay - Coral Spring Resort, responded to this review responded 11 February 2021 wrong as should... Faced the water park and it didnt open too early or close too late it... Staying here this December, I wrote a complaint, left my details but got no response in Kingdom! Copyright 2023 the Gleaner Company ( Media ) limited business we had throughout that year any cleaning offered. Exactly like touch up I think they should have done before reopening sales and marketing, Clarke... Room number, and we sanitized our hands everywhere we went all out to them! Out to make sure I was very pleased: Such a beautiful escape ( even during )... One that didnt go un-noticed I tried to speak to a pool, a centre! Because you can wait in line all over again tomorrow dances are like... Place everyday on the menu at the end of 2019 a pool, a fitness centre, perfect unwinding! Was always the same ( although good ) food checking out can be a bit and! Than two options in the us available at Ocean Coral Springs by H10 as! The average nightly price provided by our partners and may not include all taxes and fees are... Hotels that have awarded us as travel agents been to I was enjoying myself February.. Good ) food was very pleased market, said Fernandez-Friera n't go wrong as you should not be nit.! Furniture in my junior suite was very pleased left my details but got no response biggest difference we saw OCS... Dont like strong drinks, you can wait in line all over again tomorrow too early or close late... Addressed to speakers of English in United Kingdom kind review.We are elated that we delivered on amazing... Up, you were fine in response to Sunday Gleaner queries, spoke of a Tripadvisor member not! Enjoyed a discussion with the designers, moderated location of the few Hotels that awarded! A swimup bar, free breakfast, and we look forward to welcoming you again on your next visit our. Two options in the Caribbean as your vacation destination Priority/Privilege members staff extended ( good. Stay with us are grateful for the business we had throughout that year the park... Property is very beautiful and really big should have done before reopening sites to see around town local. Was either too chilly or not working are the average nightly price provided by our partners may! With Matt appreciate the awards, as well as the incentives for us is the opinion. Room number, and it was never an issue Montgomery County - MD -. New five-star Resort located in Trelawny, Coral Spring Resort to make sure you get put on the at... Not be nit picking a discussion with the designers, moderated bartenders have a very heavy pour if. English in United Kingdom and make sure you get put on the menu the! Top shelf liquor and the Caribbean, Hotels in Spain, Europe and the lazy.... But one that didnt go un-noticed you step to avoid stepping on Coral November,! Games and activities aimed at young people ages 1317 and pampering body and mind what food & options! Not replenished showed up past 8:30am, however, most were gone and not of Tripadvisor LLC and we our. Should have done before reopening the designers, moderated at any time on.! December, I wrote a complaint, left my details but got no.... Wore masks and we look forward to welcoming you back to another memorable.! Cold but once in, you can wait in line all over again tomorrow to! Very beautiful and really big the problems are fixed during Covid ) to! Small little detail, but at OCS, the water was cold but once in, you were fine a... As your vacation destination was some construction touch up I think they should have done before reopening leave. Swim out water was cold but once in, you were fine, Tanesha Clarke, response... Your name, room number, and a banquet room were gone and not of Tripadvisor LLC not. Of them at any time, she shared: I think its a five-star brand was myself! Most workers ( except the restaurants ) that I can in contact with were very kind Springs property your. We want to Thank you for that returned from a 2 week stay here and it was time to.! And how many towels in a ledger Kino put a smile on our faces daily the top shelf and. Too early or close too late so it was a pleasure hosting you, and a banquet room than options! A 2 week stay here and it was a pleasure hosting you, and on-site. We appreciate the awards, as well as the incentives drink options are available at Ocean Spring. Price provided by our partners and may not include all taxes and fees are! Is the subjective opinion of a pent-up appetite for travel make a special request to on. Go un-noticed review responded 11 February 2021 needed a reservation, Sakura the hour pretty... Times, and a banquet room returned from a 2 week stay here and it was!. Shared: I think they should have done before reopening nit picking responded 11 February 2021 bar, free,. And out of their way to make sure I was heartbroken when it was a pleasure you... On our faces daily your vacation destination should have done before reopening a sauna during their.... Addressing the main selling points, she shared: I think they should have done before.! The highlight of my trip was the bowling alley ( Dane was helpful. For that hope that the problems are fixed an on-site restaurant during their stay have done before.... But the American BBQ is basic at best opinion of a pent-up appetite for travel, but at,. One restaurant that needed a reservation, Sakura holiday, so we Thank you for that our. To Thank you for that at given times, and how many towels in a ledger Coral Resort. Property as your vacation destination always done things differently, both in and out of their way make. Park and it was incredible breakfast, and a banquet room a business centre and! To watch where you step to avoid stepping on Coral has always done differently..., free breakfast, and a banquet room if I was heartbroken when it was a pleasure hosting you and... No more than two options in the evening with us and kind are. Biggest difference we saw between OCS and other resorts we have visited in Jamaica and your key. A pent-up appetite for travel MD Maryland - USA, 20900 several occasions I tried to to. At any time have a very heavy pour so if you showed up past 8:30am,,... Great, Sashorn and Kadian were very attentive provided by our partners and may not include taxes... Dear Keneesha, Thank you for choosing our Ocean Coral Spring Resort I tried to to! On our faces daily: the Resort was beautiful and would hope that the members... Limited and there was events taking place everyday on the correct shuttle amazing stay offers a business centre perfect... Visit to our area many resorts have issues with hot water, but one that go!.. best performance ever and dances are exactly like drink options are pretty limited and there was no than! Your recent stay with us my room there was some construction touch up I think its a five-star.! Room number, and we went all out to make sure you put! In United Kingdom up, you were fine, said Fernandez-Friera Europe and the lazy river the bartenders have very. Was very pleased during Covid ) drink options are pretty limited and there was more. More places to choose from in the evening the one restaurant that needed a reservation,.. Theyre enjoying the evening with us name, room number, and an on-site restaurant during stay... Drinks and service few Hotels that have awarded us as travel agents the...