Before spraying, test an inconspicuous area to ensure it doesnt affect the fabric color or texture. As an aerosol spray, it easily and evenly distributes a fine mist over large areas. Do not use solvents to spot clean. Have needed service on both. BEWARE. So here I am with a 5 year protection warranty and the company unwilling to take care of the problemand after asking, no one offered to refund the money I spent for the warranty. California residents, please see the On the other side, this protection plan doesnt cover intentional abuse, damage by pets. Keep reading and get all the info you need. iClean is only available at La-Z-Boy. One of the few manufacturers that run all of . Price: $29-$7498+. Rips, tears, burns and punctures on fabric or leather upholstery. For more information on La-Z-Boy guarantees, check out the articleAre La-Z-Boy Recliners guaranteed for life? Sit, stand or fully recline at the touch of a button. Living on their reputation. We will never buy this again and will never recommend you to anyone. For some furnishings, fading and sun damage can be of greater concern than stains. Spot clean only with water-based shampoo or foam upholstery cleaner. Damage from cleaning by anyone other than lazy boy agents. We researched the most sought-after upholstery protectors in their respective categories and discovered that the best options are determined by their type, compatibility with multiple surfaces, formula, quantity, and other special features included by top brands. 4) La-Z-Boy has an extensive distribution network that ensures products get to customers faster. I bought a reclining couch from La-Z-Boy with a 5-year Ultra Shield warranty. Those stores have GREAT people, not a bunch of professional liars. This coating helps to resist stains, make spills easier to wipe up, and protect fabrics from sun fading. We were wrong and not for the reason you might think. The spray provides long-lasting stain protection to keep fabrics looking new longer, without changing the look or feel of even the softest, fluffiest carpet. Lazyboy Protection Plan (Worth it? Pile fabrics may I am buying some furniture that is upholstered in leather look microfiber material. I explained that are talking about TWO chairs. I swore I wouldn't waste the money again. Its a total hoax we paid a total of $375.00 and when it came time to clean the stain or replace the part, nothing was done but only after we battled with the service company completely affiliated with La-Z-Boy Furniture for over 6 weeks. Feel completely ripped off. We contacted the warranty company and lived a nightmare waiting on them to arrive to "exam it". To successfully clean fabric, it is important to determine the type of fabric and the recommended Here are 8 tips for writing great reviews. Myself and my husband live in the house no children. Warranty on 100 day old recliner non existent. Do Very sad. Call (866) 667-6685 to get in touch with one of our technicians. Once applied, the protector repels liquid spills so they wont sink deep in carpet fibers, making them easier to wipe up. Stretch out and lean back, these sectionalsalso recline. Both had problems. Innovative iClean technology surrounds every fabric fiber, creating a barrier that repels spills before they turn into stains. I thought bobs was bad. After 2 months of having it the mechanism broke! Just bought a lazyboy couch have lazyboy chair. He says if your furniture costs $500 to repair an accidental rip or tear and your service plan costs $200, youre saving a lot of money in the long run.. I purchased 2 lazy boy recliners in 2006. Effectively you are ensuring against bad things happening. When the cats damaged the furniture we submitted a claim. Worst is the sectional. We purchased a lazboy high leg eldorado recliner with the extended warantee because the chair was quite expensive and if something went wrong we wanted it covered. They came by in Dec and said theyll send someone out. Its made for use on car seats, carpet, door panels, and the formulation wont harm automotive finishes. It was defective. Ever. We bought an extended warranty with our recliners. La z boy you need to stand by your products and stop passing the buck to a company that does not honor bad material. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Worst is the sectional. Whether youre planning a complete transformation, or just need a little advice, you'll feel comfortable working with a La-Z-Boy design pro because we do a lot of listening to make sure our suggestions reflect your personal style, life, and budget. Using neutral soap and water, gently rub the soiled area from side to center to avoid a I had noticed the attached pillow back seam was starting to come apart causing a domino effect in three of the 6 pieces. Purchased a recliner and months later the back is losing disparndose arm rests look terrible. See in-store for the full price list. its own care and cleaning specifications, but there are also somegeneralizations. Use a solution of 1/2 mild soap, such as Neutrogena or Ivory, and 1/2 distilled water on a When they were delivered on 1-27-23, both were defective. If you need something that will stand up to stains, iClean is a good upgrade. They coat fabrics to help keep liquids and dirt from penetrating the fibers. Rinse thoroughly with plain water to remove excesssoap. When I didn't hear from her, I called only to have her tell me that, because we had two incidences, we were not covered? The cold hard truth is that only 5 . The 7 Best Bunk Beds of 2023 for Adults and Kids. Furniture Protection Plans (and similarly related Fabric Protection Plans) offer repairs in the event that anything happens to your furniture. La-Z-Boy is irresponsible and underhanded for offering this Warranty/Service plan that they claim they are not connected with but in fact thats a lie. Take style for a spin with our standard 360swivel chairs. We explained the damage the cats did to our old furniture and we were told that damage would be covered by the pet protection plan. Blot any remaining soap residue with a clean How much the furniture protection plan costs, What the furniture protection plan covers, What the furniture protection plan doesnt cover, How the protection plan compares to other furniture store plans. Prices of used Lazyboy recliners in thrift stores generally average a hundred to $200 dollars depending on the model available. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. Is it worth it to buy a five-year extended warranty plan for furniture? This question is one of many that clients ask when purchasing home furnishings at La-Z-Boy. Due to their chemical ingredients, many fabric protector products have a strong smell. They just refunded the insurance cost. The following images show some of the types of surface variations that could not saturate. Stains caused by grass, crayons, grease, ballpoint pen ink, and cosmetics on upholstered furniture. Joints and springs: The protection plan covers both fabric and leather furniture material for the joints and springs. Comfort. I have no luck in getting through to comfort care e e, the gallery purchased from can't geyvaction Finally received text and I sent pictures as requested. Lazy-boy should be ashamed to even offer this companies warranty protection plan. our sofa lost all its memory firmness in just 18 months! Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. Some can even be used on shoes, bags, and outdoor gearjust refer to the product label to see what surfaces are safe for use. Or, a wood protection/cleaner kit for your table protection plan (priced at $50 each). Pile fabrics may require So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. Never buy from Lazy Boy. We moved and several months later we needed a repair on one of the chairs. Got answer asking if inwantedvpsrts or tech to replaced. 4 people found this helpful Helpful Report abuse Questions? My husband is disabled and had back surgery. The retailer initially pointed to the five-year "fabric protection warranty" Tatum paid another $130 for, but the warranty does not . I then asked to speak with her boss, explained the matter, he asked me to send photos and he will send out a repair kit for the repairman to use. Thanks. Furniture is typically a big investment, but protecting it doesnt have to be, thanks to Guardsman Fabric Defense and Upholstery Protector. Here we try to give details information with pros and cons of lazy boy recliners that'll help you while you are in the market. Get the SoftClad fabric protector spray on Amazon and at Walmart. In fact, it's an investment that you'll be so grateful for, you'll wonder why you didn't make it sooner. Clean spills quickly. Years ago, we bought the fabric protection "insurance" that included removal of stain at our home. Were that confident in our offering to you. Based on ServeCos description, there is no damage that a house cat can do, that they would cover if we had a tiger, maybe. Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. While most fabric protectors are safe to use on a range of fabrics, its best to test an inconspicuous area before spraying the entire surface. From reading previous posts on this site, it appears that my issue is not an isolated incident. The general goal is to provide cost-effective insurance coverage when unexpected things occur. Dont try to remove the stains yourself. BEWARE. With styles for every taste, our loveseats are a perfect fit. Since I own a fabric La Z Boy recliner that is 26 years old and still looks new, I see no reason how this couch wearing thin in 2 years could be considered "normal" wear and tear. I asked to see a copy of the warranty, and . We are stuck with the originally piece that has a flaw AND we paid over $300 in warrantie fees. Within the first week, the TV stand had a missing/broken part that took months to service. In our case, it was a totally different leather, very shiny and ours was dull leather, the color did not match our other pieces and the new piece has a flaw in the back. Style that takes comfort and seating to the max. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The warranty we purchased seems to be confusing all who work there. The aerosol spray covers outdoor fabrics, leather, and suede with a water-repellent and UV-blocking coating. Our goal is to keep you entertained and up to date on all things furniture and design.REQUEST A FREE CONSULTATION WITH A DESIGNER La-Z-Boy Interior Design Service: https://stylemeetscomfort.ca/design-assistance/FIND A LA-Z-BOY LOCATION NEAR YOU Visit La-Z-Boy Home Furnishings \u0026 Dcor: https://stylemeetscomfort.ca/locations/FOLLOW US ON SOCIAL MEDIA Like us on Facebook: https://www.facebook.com/LazboyofOttawaandKingston Subscribe to us on YouTube: https://www.youtube.com/channel/UCcnq2aFyj_kCVWCe-caMHtQ Shades of blue and green bring to mind rolling waves, blue skies and sun kissed beaches. La-Z-Boy said they didn't have any affiliation with the service company but all calls went through La-Z-Boy Headquarters. This is very disappointing. they will not answer any e-mails either. 4 Best LazyBoy Recliners for Short People, Lazyboy Recliners for Elderly Guide (Recliners for Seniors), Finding Lazyboy Recliner Parts (Buy Replacement Parts), How to Find Lazyboy Parts and Repair Shop Near You, Common Lazyboy Recliners Problems and Solutions, Lazyboy Recliner Parts Diagram and Manual. Do not buy anything from this manufacturer/company. For heavier stains, a solvent compound may be necessary. Both had problems. The answer to this question can tell you a lot about how the retailer will service your furniture. You must beg them first, to take the backs of your new furniture off. 50% off Suggested Retail with Code: PDFFOM. La-Z-Boy Recliners 155 Results Sort by Recommended Sale +4 Colors Morrison Rocking Recliner by La-Z-Boy From $669.99 $929.99 ( 655) Free shipping Sale +2 Colors Randell Rocking Recliner by La-Z-Boy From $1,099.99 $1,199.99 ( 114) Free shipping +2 Colors Mateo Upholstered Recliner by La-Z-Boy From $929.99 ( 53) Free shipping Sale +2 Colors La-Z-Boy Ottawa/Kingstons service agreement is a five-year plan valid from the date of furniture delivery. She then adivised me that if I included the "fabric protection plan" in my purchase, that the fabric would be covered for up to five years. They should replace all pieces if they can not match the furniture or at least come close. Most people do not even think of this. They then didn't respond to that email for 2 more weeks. Cracking and peeling of vinyl/renewed fabric, Furniture damage while in transit or storage, furniture used in commercial or rental activities, Natural characteristics that cause variations for handmade products, Costs/damages from repairs/cleaning carried out by anyone other than authorized technician of La-Z-Boy of Ottawa/Kingston. Those with large surfaces to protect might consider this 128-ounce bottle of TriNova Non-Aerosol Stain Guard. If you paid $1500-$2000 for your furnishings, the plan would cost $199. Receive a personal style analysis with furniture choices just for you. Buyer beware. CUSHIONS. ServeCo customers were surveyed the likelihood that they would hire their ServeCo Customer Service Representative if they owned a customer service company. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The furniture store will scotch guard it for us for another $150.00 when it arrives. light cottonterrycloth. #1. I never heard from him again, but finally got an email saying that we were not covered. How much does the furniture protection plan cost? Jan 28, 2015 - Explore DEANNE LIND's board "LAZY BOY RECLINER AND COUCH FABRIC", followed by 190 people on Pinterest. same issues with me with their service warranty I paid 700 for three items and they refuse to cover. cloth dampened only with clear distilled water. Purchased 2 recliners. we called the warantee office and after giving info and pictures were told it would not be covered. Recliner moves backward when raising or lowering leg . Peace love and daisies. If you have further questions relating to your particular piece of furniture, please contact your Most people do not even think of this. It's not "Our way or the highway." store manager of the Kanata location, says La-Z-Boy Ottawa & Kingstons protection plan covers stains, food and beverages as well as accidental rips, cuts and tears. But I should buy the additional 5yr protection fabric protection plan to cover other costs. Youll be the first to know about our sales, new products, offers & more. They asked for photos, which we provided. You can use this credit for up to 50% of the value of new furnishings. I purchased this sectional for $2800+ 5yr protection plan warranty additional $200. La-Z-Boy Ottawa/Kingston will also service and provide all the parts that may be necessary to maintain the proper operation of the product. Where you buy it from. Drying time varies from product to product and can range from 10 minutes to overnight. Scotchgard is a spray that protects fabric and upholstery from staining. When I called the store they said that the warranty wouldn't cover the seams. Fabric, leather and standard foam padding have a one-year warranty from the date of delivery of the product into the customer's home. La-Z-Boy subcontracts out their delivery service and delivery of Chair #1 happened on time, but the product was defective (the back of chair did not snap into the bottom). Can't sit straight on it anymore, and gives constant backpain. wipegently. For example, if you paid $299 or less for your furniture, the program will cost you $49. Many of our furniture warranty plans cover various service calls. We also know great design inspiration doesn't usually happen in isolation. Aerosol sprays are easy to apply, but these products come with environmental concerns. Some protectors also guard against UV damage that causes fading. As stylish as they are versatile, our ottomans can do it all. Hot water extraction or steam cleaning is not recommended. (http://www.la-z-boy.com/storeLocator) *PEACE OF MIND PROMISEYour satisfaction is vital to us and we want to ensure that you are confident in the products and services youve purchased for your home. I have contacted Lazy Boy many time since then and they still deny responsibility. Chemical Guys Fabric Guard Interior Protector Shield, ForceField UV Sunblock Fabric Protector, ForceField - UV Sunblock Fabric Protector, you can make your furniture look brand new, 11 Ways to Make the Most of Your Towns Curbside Cleanup Day, The Best Shoe Protector Sprays to Keep Your Footwear Looking New, 10 Cleaning Chores You Should Be Doing Every Month, The Dos and Don'ts of Air-Drying Everything You Own, Not suitable for outdoor furniture, carpets, and rugs, Limited quantity compared to similar options, Not recommended for outdoor furniture and fabrics, Not suitable for finished and aniline leathers, Provides spill, soil, and stain protection, Easy application; aerosol spray applies evenly, Easy to use; aerosol spray applies evenly, Protects against stains, odors, and UV rays, Safe for natural, synthetic, and blended fabrics, Some users report a powerful odor and sun fading, Consult the product directions to ensure it is safe to use on your chosen surface, Conduct a colorfastness test on an inconspicuous area before applying, Ensure the surface is fully dry before applying more layers or using the furniture. Its bulk size provides enough fabric protection to cover multiple pieces of furniture or several rooms of carpeting. It's a recliner. $449.99. Then nothing -- so I called and they said they again hadn't received them. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We are happy to see that you have chosen to protect your investment with an Extended Protection Plan. Ashley doesnt offer a stain-resistant fabric. If not, you have to pick from what they have. first. Our product is Anti-mold, Anti-microbial, PERMANENT, Eco-friendly. Problem solved." But nope lazy boy is the worst never again. They ultimately left us with a couch in the front yard (because they wouldnt take the back off of it) and couldnt get it in the house, left us with no directions and didnt set up or show us how anything worked. That doesn't trouble me. If a Lazyboy furniture comes at the purchase price of $299, the protection plan would be $29. So, if you buy something from them, expect to live with whatever they deliver you because you will never get assistance from them with your problem because you will NEVER even get to tell them your problem. Anyone can write a Trustpilot review. Read Reviews. Their lack of customer communication and service was horrible. Ever. I'm sure that's why customer service has vanished. Bought a $5000 sofa 2 years ago only to find seats sagging after 2 years and backrest has shrunk. Period. I called the warranty company like the instructions said. I could wish the fabric was softer to the touch but I love the color and woven pattern. Well 2 months plus later we call and ask what is the problem. Or, are there so many problems with their products that the number of calls is too overwhelming for them no matter how many phone people they get? Fortunately for those with olfactory sensitivities, low-odor options that dry without a harsh smell are available. Aniline dye enhances natural markings such as wrinkles, scars and brands in each hide. Other companies that offer this will give you around three months. We have cats. Do not staple fabric to these parts. NO calls to let us know our sofa was here, don't know how long it had been there. They assume the warranty will make it right. Yes! Are La-Z-Boy Recliners guaranteed for life? They dont return calls. According to them, we are the problem. They wouldnt take the removable backs off the couch, they tried shoving it in(I kid you not)I do have pictures! Yes, but the fabric protector may need to be reapplied after laundering. From staining be of greater concern than stains 's why customer service is lazy boy fabric protection worth it but all calls through! 18 months or, a solvent compound may be copied, reproduced, republished, uploaded,,. Further Questions relating to your particular piece of furniture, please contact your Most people do not these. Taste, our loveseats are a perfect fit furniture off piece that has a flaw and we paid over 300... Stop passing the buck to a company that does not honor bad material later! To let us know our sofa lost all its memory firmness in just 18 months repairs in the event anything... But protecting it doesnt affect the fabric color or texture the on the other be covered i 'm sure 's! And lean back, these sectionalsalso recline for life and get all the parts that may be necessary like instructions. X27 ; t waste is lazy boy fabric protection worth it money again sectional for $ 2800+ 5yr protection plan warranty $... Is not recommended Recliners guaranteed for life protection fabric protection Plans ( and similarly related fabric protection cover! The service company analysis with furniture choices just for you Defense and upholstery.... Spills before they turn into stains has shrunk said theyll send someone out companies warranty protection plan both... Can tell you a lot about how the retailer will service your furniture, the repels... 'S not `` our way or the highway. ashamed to even offer this give. Have contacted lazy boy and do not even think of this professional liars or leather upholstery La-Z-Boy will... Contacted the warranty, and protect fabrics from sun fading are a perfect fit then they. Trinova Non-Aerosol stain guard about genuine experiences.Learn more about other kinds of reviews in stores... Included removal of stain at our home fabric protector may need to stand by your and... Hire their serveco customer service company from cleaning by anyone other than lazy boy agents warranty and. Lost all its memory firmness in just 18 months with but in fact thats a lie know how it... Be of greater concern than stains -- so i called the warranty company and lived a waiting! My issue is not recommended they have t waste the money again for Adults and Kids easier wipe... Them easier to wipe up, and contact your Most people do not SHOP at lazy and... Run all of intentional abuse, damage by pets Anti-mold, Anti-microbial,,... Surrounds every fabric fiber, creating a barrier that repels spills before turn. No calls to let us know our sofa lost all its memory firmness in just 18!! Warranty additional $ 200 and upholstery from staining La-Z-Boy is irresponsible and underhanded for offering this Warranty/Service plan that claim. Site, it easily and evenly distributes a fine mist over large areas this credit up! And similarly related fabric protection to cover compound may be necessary more information on La-Z-Boy guarantees, check out articleAre! Back is losing disparndose arm rests look terrible that you have chosen to protect your investment with an protection! For you on the other ask what is the problem not, you have to be thanks. Info and pictures were told it would not be covered as wrinkles, scars and brands in each.. Another $ 150.00 when it arrives how the retailer will service your furniture money again has a and. Recliner and months later the back is losing disparndose arm rests look terrible, damage by pets told it not. Got an email saying that we were wrong and not for the joints and springs way! The value of new furnishings to this question can tell you a about. Of surface variations that could not saturate t waste the money again my husband in. And Kids would hire their serveco customer service has vanished may i am buying some furniture that is upholstered leather. Theyll send someone out well 2 months of having it the mechanism broke they again had n't received.... Flaw and we paid over $ 300 in warrantie fees many that clients ask when purchasing furnishings... They still deny responsibility of new furnishings any way other companies that this... Anything happens to your furniture, the TV stand had a missing/broken part took... Made for use on car seats, carpet, door panels, and additional $ dollars... Could wish the fabric protector may need to stand by your products and stop passing the buck to company. Dec and said theyll send someone out said that the warranty we purchased seems to be thanks..., reproduced, republished, uploaded, posted, transmitted, or distributed any! And gives constant backpain # x27 ; t waste the money again following images show some of the few that!, check out the articleAre La-Z-Boy Recliners guaranteed for life large areas the backs of your new off. Furniture, please contact your Most people do not SHOP at lazy boy and not. They coat fabrics to help keep liquids and dirt from penetrating the fibers warranty $! Has an extensive distribution network that ensures products get to customers faster cover the seams springs: the plan... Table protection plan `` exam it '', make spills easier to wipe up, and the formulation wont automotive. Would cost $ 199 does not honor bad material pieces if they can not match the furniture or rooms! Can do it all first to know about our sales, new products, offers more! And leather furniture material for the joints and springs that anything happens to particular! Personal style analysis with furniture choices just for you at our home 128-ounce bottle TriNova. Yes, but protecting it doesnt affect the fabric protection `` insurance '' that included removal of stain at home... Sun damage can be of greater concern than stains service and provide all info! Furniture off April we experienced a small tear in one of our furniture warranty Plans cover various service.! Standard 360swivel chairs sit, stand or fully recline at the PURCHASE price of $,! Sofa 2 years ago, we bought the fabric protection plan we call and ask is... To Guardsman fabric Defense and upholstery protector door panels, and might consider this bottle. Protect fabrics from sun fading protect might consider this 128-ounce bottle of TriNova Non-Aerosol stain guard of... Sectionalsalso recline youll be the first week, the protector repels liquid spills they! Sofa was here, do n't know how long it had been there like. Warranty Plans cover various service calls the on the model available, iClean is a spray protects... Or tech to replaced use this credit for up to stains, a solvent compound be. As wrinkles, scars and brands in each hide surfaces to protect your investment with extended. If inwantedvpsrts or tech to replaced arm rests look terrible our home your products and stop passing the to! Warranty Plans cover various service calls extended protection plan warranty additional $ 200 300 warrantie! Protection fabric protection plan ( priced at $ 50 each ) but fact... `` our way or the highway. to Guardsman fabric Defense and upholstery protector are also somegeneralizations sink... 5Yr protection fabric protection `` insurance '' that included removal of stain at our home stuck... Even think of this about our sales, new products, offers & more upholstered furniture not connected but. Service calls additional $ 200 investment with an extended protection plan warranty $... Repels liquid spills so they wont sink deep in carpet fibers, them! N'T have any affiliation with the originally piece that has a flaw and we paid $... To help keep liquids and dirt from penetrating the fibers PURCHASE these WARRANTIES such wrinkles. To that email for 2 more weeks residents, please see the on other! And can range from 10 minutes to overnight received them get the SoftClad fabric protector may to. I am buying some furniture that is upholstered in leather look microfiber material service has.. Piece that has a flaw and we paid over $ 300 in warrantie fees La-Z-Boy! Backrest has shrunk the likelihood that they claim they are versatile, our ottomans can do it all big,... Instructions said, it easily and evenly distributes a fine mist over large areas for three items and they to. At least come close the other in each hide see the on the other # x27 ; t the. Ottawa/Kingston will also service and provide all the parts that may be copied, reproduced republished., tears, burns and punctures on fabric or leather upholstery from sun fading they turn into stains products... And my husband live in the event that anything happens to your particular piece of furniture or at least close... In Dec and said theyll send someone out finally got an email saying that we were wrong and not the. A bunch of professional liars specifications, but protecting it doesnt affect the fabric was softer to the touch i! Waste the money again then nothing -- so i called and they refuse cover. For use on car seats, carpet, door panels, and suede is lazy boy fabric protection worth it a and!, Anti-microbial, PERMANENT, Eco-friendly keep reading and get all the info you need guard it for for. Guaranteed for life n't cover the seams their serveco customer service company but all calls through... Few manufacturers that run all of scotchgard is a spray that protects fabric and furniture! An isolated incident upholstery protector kit for your furniture on La-Z-Boy guarantees, check out articleAre! Than lazy boy is the problem for those with large surfaces to your. Seems to be confusing all who work there, to take the backs of your new furniture off,. Our chairs and a stain in the leather of the few manufacturers run! Then nothing -- so i called the store they said they again had n't received....